Thank you for visiting Trade Show Displays.
Our website is our catalog. We are the Discount and Display division of HI-TEX Flags and Advertising. So, if you do not see the item you need on our website, please contact us and we can usually find what you’re looking for. We have been in the promotional and flag industry since 1983. Our resources are endless and we can be your one stop shop company. Our prices are primarily much lower than our manufacturers catalog pricing. ALL of our products on this website are discounted. This is because we receive special pricing, and in return, you get Lower Prices!
All of our products may be ordered online through PayPal or with a credit card through Pay Pal as a bank. We use PayPal because their security is of the best in the world. If you prefer, you can always order by telephone. Our sales staff is always ready to answer any of your questions and place your orders. Our office is open Monday through Friday from 9:00am to 5:00pm Central Standard Time.
If you would like more information, wish to order a sample or purchase a product, please contact our office or sales representative. You may contact our office by email, phone or fax, and a sales representative for your area will gladly assist you.
**Our prices on all our products include ground shipping costs to the entire U.S.A. – No extra charge to Hawaii or Alaska. Shipping to Canada or other international areas will need to contact our office for rates and orders. Our shipping rates are to Canada and many other international destinations are fantastic. We ship Worldwide.
Colors shown on any color chart may vary depending on monitor settings. You may order sample color swatches (free) for a flat rate ground ship charge.
We can assure you that all of our products are of the best quality available. We also use UV Resistant ink on our outdoor products.
Our imported flags have a higher standard specifications than most. Therefore, last longer than most imported flags. We go to great lengths to be as close as possible to U.S. Standards as possible. In fact our warranty is longer than U.S. manufacturers.
Production time for most products is approximately 2 business days. Plus shipping time of 3-5 business days. For larger quantities, production time can be as long as 5-15 business days. If you have a large order and give us a two month window or longer, we can lower your costs even more. Rush orders are available for extra charge. Contact our sales representative for information.
All of our products are custom orders. There are no returns or refunds on any custom order, once the order is in production. If there is a problem with the order you received, keep the product and original container with original packing and call us immediately at (888) 204-1853. We will make sure that your product is just the way you ordered.
Payment for Custom Printed Orders
Our policy is for an order to be paid for at the time it goes into production. Production only begins after you approve any layout proof we send to you. You can order online or over the phone.
When ordering online, you do pay up front. We never place a custom made order into production without your written approval of the layout proof we send (email) to you. But, once you see the proof, you can still cancel the order and be refunded if the flag is not in production yet. When ordering over the phone, we take all your shipping and payment information to get started with the order. We then do a layout proof, but we don’t process your credit card until you have approved the layout and production begins. If you decide to cancel once you see the layout that is fine. But if you approve and we send it into production, custom orders cannot be stopped and payment cannot be refunded.
This holds true for all custom printed products.
Limited Lifetime Warranty
The lifetime of the product depends on the actual use, all print products made by Trade Show Displays have a warranty period.
The warranty period of all hardware, accessories and graphics is one year. If the product is damaged by non-human factors within one year, the products can be replaced. Please check whether the hardware, accessories and graphics are in good condition first after receiving the product. If the quality problems arise within 5 days after you receive the product, we will replace the product for free and undertake the shipping fee. If the quality problems arise 5 days later after you receive the product, we will replace the product for free, but we won’t undertake the shipping fee.
If the quality issue is incurred when receiving the products, first please check whether the outer box is damaged or not. If there is any damage to the outer box, please take photos of the damaged box and products in time. If the outer box is not damaged, please take photos of the damaged products. Please submit a dispute with issue description and photos of all damaged products when you receive the products and find the damages. After receiving photos related to quality problems, we will make compensation for the damaged products after verification.
We do not accept returns and exchanges when the color of the graphic is faded due to long-term use.
Please do not use the tents in extreme weather, such as heavy rain and wind, otherwise, they would be damaged.
We know the quality is the top of a bright business, so we take it seriously. We promise once any problem happens, we will NEVER pass the buck. We attach great importance to the after-sale service, so please contact our customer service representatives the first time, we will find the best solution that mitigates the loss in the shortest time.
Artwork Requirements
Preferred Artwork formats: .pdf, .eps, or Adobe Illustrator CS 6 or below (.ai) – Vector format
If your file is in .Jpeg or .gif file, art needs to be minimum of 300dpi at 1:10 scale (1in = 10in) for a 3’x5’ flag to guarantee a clear image.
We will try and match colors as closely as possible. For specific colors, PMS (Pantone) Solid Coated colors are required.
If PMS Solid Coated colors are not supplied in writing, or in the artwork, we cannot be held responsible for color matches
once the item is manufactured.
CMYK colors do not always print exact on Pantone specific printers. Example: Blues will look somewhat Purple
Therefore, send artwork in Pantone, (PMS), when possible. We will do our best to convert CMYK to PMS if required.
Fonts need to be set in Outlines, (Curves), or you will need to include font files in email.
With our digital process, the ink actually becomes part of the flag, and is heat sealed in.
Artwork that needs to be redrawn into vector artwork can be done for a nominal fee.